FREE SHIPPING ON ORDERS ABOVE €100,-

Returns Information

Webshop Returns

  • You have the right to cancel up to 14 days after receiving your order without giving any reason. 
  • You have once again after cancellation 14 days to return your product.
  • Items must be returned in their original condition as they were posted.
  • If you want to return your order please use a traceable or insured method such as a recorded delivery, with obtain a proof postage from your Post Office.
    • After we received the return you will receive a refund of the item(s) amount. 
    • The cost for return from your home to the webshop is for own account.
    • The money will be refunded as soon as possible after receiving your return (with a maximum of 8 days).
    • We will refund the money to the same account as which you paid with. 
    Download the MY-OH-MY Return Form 

      Please note:

      • Items must be returned in their original condition as they were posted.
      • Please use a traceable or insured method such as a recorded delivery.
      • Obtain a proof postage from your Post Office.
      • We do not offer returns on jewellery  products unless faulty.
      • We cannot refund for items that are lost on their way back to MY-OH-MY.
      • We reserve the right to refuse refunds on any items believed to have been worn or damaged since dispatched from MY-OH-MY.

      FOR ONLINE PURCHASES: WE DO NOT OFFER REFUNDS OR EXCHANGES ON JEWELLERY UNLESS FAULTY. 

       

       

      Store Returns

      If you wish to return any item you've bought in our store, please follow the instructions below: 

      • Bring your receipt to the MY-OH-MY store with your unworn purchase within 7 days.
      • You can exchange your purchase for an alternative product at the current selling price.
      • In store you can return your purchase and recieve a giftcard if you can´t find the right product to exchange the purchase with. 

       

      FOR STORE PURCHASES: WE DO NOT OFFER REFUNDS OR EXCHANGES ON JEWELLERY AND LINGERIE UNLESS FAULTY. 

       __________________________________________________________________________________________
       
      We are pleased to offer this in addition to the statutory rights.

      If you have any questions regarding the Returns Information please:

      Join our Mailing List

      Sign up to receive our email updates

      Search our store

      Sale

      Unavailable

      Sold Out